Ordering
How to Order a Hand Painted Pair
Three ways to start, one WhatsApp conversation, and one price stated before you pay: a Signature commission is a flat Rs 45,000 with the shoe, the painting, sealing and tracked delivery inside it. Here is exactly what happens, in order.
Three Ways to Start
01
A design from the gallery, in your size
Pick a pair you love and order it in your size. It is painted again for you, by hand, so it arrives as its own object rather than a copy.
Open the gallery →02
Build a brief in the Design Studio
Choose a direction, a palette and the motifs that matter, and the studio turns the brief into a pair. No preview: you commission the artist's hand.
Start a brief →03
Bring your own story, or your own pair
A memory, a photograph, a character, a verse. Or ship us a clean pair you already own and we paint that instead of a new one.
Tell us your story →What You Tell Us
Your size
Measure with the size guide and give us the size you land on. We confirm it with you before any paint touches the shoe, because a painted pair cannot be swapped like a stock one.
Your brief
Colours, motifs, names, placement, references. The richer the brief, the truer the pair. If anything needs clarifying, we ask on WhatsApp before a brush moves; once paint touches leather the design is committed.
Your date, if there is one
A wedding, a birthday, a flight. Tell us the date when you commission and we confirm in writing whether we can guarantee it before you pay, rather than promise and crack.
How You Pay
Nothing is charged on the site until you choose to pay. You place the order, receive an order number, and then settle it: by bank transfer to the studio’s own account with a screenshot uploaded against your order, by card through the secure gateway, or personally on WhatsApp. The studio checks every transfer against the bank before painting begins.
Or hold your place first. A non-refundable Rs 5,000 reservation books a slot on the bench for 3 days and is credited in full against your pair. The balance is settled inside those days, in full, before any work begins.
No cash on delivery, no split payments after painting starts. The shoe is sourced or made for your order and the design is built around your brief, so nothing about your pair is recoverable once it is under way. That is also why the price is stated in full before you pay, never quoted afterwards.
One-year paint warranty
If the artwork fades, peels, cracks or chips under normal wear within a year of delivery, we repair or repaint it.
Every pair leaves sealed and waterproofed, with a care card. See real pairs as they arrived on what arrives at your door.
What Happens After You Pay
Your order number follows the pair through every stage on the track order page. Most pairs are painted and sealed within ten to fourteen working days of payment, then travel tracked: courier, number and live link on your order the moment it ships.
03
Payment received
Confirmed: your pair is booked onto the schedule.
04
Sent to the artist
Your order and its instructions are with your artist.
05
Canvas with the artist
The blank pair is at the artist's bench, prepped for paint.
06
Painting
On the bench. Drawn, layered, and painted by hand: straight from your brief.
07
Back at the studio
Returned from the artist: protective sealing, waterproofing, and final inspection.
08
Shipped
On its way: courier, tracking number and link are on your order.
09
Delivered
One of a kind, on your doorstep. Send us a photo of the first wear.
Questions Before You Order
- How do I order custom shoes online in Pakistan?
- Three steps on this site: choose your direction (a gallery design or your own story), give us your size and brief, and secure your pair. Everything after that happens in one WhatsApp thread: details, payment, and photos of the finished work.
- Do I see the design before it's painted?
- No, and that is deliberate. You commission the artist's hand, not a preview: our painters work freehand, straight from your brief. Put everything into the brief (colours, motifs, names, placement, references) and if anything needs clarifying, we ask on WhatsApp before a brush moves.
- How does payment work?
- Orders are confirmed over WhatsApp. You choose how to secure the pair: settle it in full, or place a non-refundable Rs 5,000 reservation that holds your place on the bench and is credited against your pair. Either way the balance is paid in full before any work begins, because the shoe is sourced or made for your order and the design is built around your brief, so nothing about your pair is recoverable. Message us and we'll walk you through the current options for Pakistan and for international orders.
- Can I change my brief after securing my pair?
- Before painting begins, yes, message us on WhatsApp and we'll fold it in. Once paint touches leather the design is committed; paint on leather can't be undone.
- How long does a commission take?
- Most pairs are painted and sealed within 10–14 working days of your pair being secured, depending on complexity. In a hurry? A priority commission is finished in 5–7 working days for 15 per cent of the order total on top. Need a date guaranteed, a wedding, a birthday? Tell us the deadline and we will plan around it.
- How do I track my order?
- Your order number works on the Track Order page any time, and the moment your pair ships you receive the courier, tracking number and a live tracking link.
Every question, answered · What a pair costs, in full · How to order from any studio without getting burned