Track Order
Where Is My Pair?
Every order moves through the stages below. Enter your order number and the phone you ordered with, and see exactly where yours is, including the courier and tracking number once it ships.
The Stages of a Commission
01
Order received
Your brief is with the studio and is being read.
02
Quote & confirmation
We've sent your quote and the next steps on WhatsApp.
03
Payment received
Confirmed: your pair is booked onto the schedule.
04
Sent to the artist
Your order and its instructions are with your artist.
05
Canvas with the artist
The blank pair is at the artist's bench, prepped for paint.
06
Painting
On the bench. Drawn, layered, and painted by hand: straight from your brief.
07
Back at the studio
Returned from the artist: protective sealing, waterproofing, and final inspection.
08
Shipped
On its way: courier, tracking number and link are on your order.
09
Delivered
One of a kind, on your doorstep. Send us a photo of the first wear.
Once your pair ships, the courier and tracking number appear in the checker above, and we email them to you too. Domestic orders typically deliver in 2–4 working days, international in 4–8.