Painted Juttay

Questions

Asked before, answered properly

If something here isn't clear, or your situation isn't covered, ask us directly — we'd rather answer than have you guess.

Design & craft

Can I request any design?

Almost anything — names, anime, pop art, abstract, cultural themes, minimal patterns and more. If an idea isn't technically possible on leather, our artists will refine it with you into the best version of itself.

Can I send references or my own artwork?

Yes, and it helps enormously. Photos, screenshots, a Pinterest board, a rough sketch on paper — anything that shows the feeling you're after. The Design Studio is built for exactly this: gather references, tell us what matters, and our artists start from there.

Can you recreate a design you've already painted?

Not exactly, and that's deliberate. Every pair is painted by hand as a one-of-one, so a design made for someone else isn't repeated for anyone else. What we can do is take an existing piece as a starting point and paint you a new interpretation — related in spirit, different in execution.

Is it really hand-painted, or printed?

Hand-painted, every line. No stencils, no transfers, no printing. That is the entire point of the studio, and it's why a pair takes days rather than minutes.

Will the artwork crack, peel or fade?

We paint with high-grade oil and acrylic paints and markers, then finish every pair with protective sealers and a waterproof coat. With normal wear and basic care the artwork will not crack, peel or fade.

Can I actually wear them, or are they display pieces?

Wear them. Everything is sealed and waterproofed to be worn on real streets — that's what the finish is for. They're art you walk in, not art you shelve.

Can someone else get the same design as mine?

No. Your design is painted once and then retired — we don't reproduce it for another customer, and we don't sell it as a stock design afterwards.

Fit & sizing

Which shoe do you paint on?

Our standard canvas is a genuine, brand-new Nike Air Force 1 in your size, included in the commission price. If you'd like a different silhouette, ask — we'll tell you honestly whether it takes paint well.

Can you paint a pair I already own?

Yes. Choose “My own pair” when you commission and ship them to us. Tell us the condition and material first — heavily worn or synthetic uppers don't always hold paint, and we'd rather say so upfront than after.

How do I choose my size?

Use the size guide to measure your foot, then give us the size in your commission. We confirm your size with you before any paint touches the shoe, precisely because a painted pair can't be swapped like a stock one.

Can I return or exchange a pair?

Because every pair is painted to order for one person, commissions can't be returned or resold the way factory shoes can — which is exactly why we confirm both the size and the design with you before any paint touches leather. If you're between sizes, message us before ordering and we'll help you choose.

Process & payment

How much does a custom pair cost?

A Signature commission — an existing design from our gallery, remade for your size — is a flat Rs 45,000. A fully Bespoke pair painted from your own story starts at Rs 49,999, with a final quote once we've seen your brief. Complexity, coverage and detail are what move the number.

How long does a commission take?

Most pairs are painted and sealed within 5–7 working days of design approval, depending on complexity. Need a date guaranteed — a wedding, a birthday? Tell us the deadline and we will plan around it.

Do I see the design before it's painted?

Yes. We turn your brief into a concept and send it to you on WhatsApp before painting starts. Colours, placement, detail — tell us what to change and we'll work it out there.

Can I ask for changes to the concept?

Yes — that's what the approval stage is for. We'd rather redraw a concept three times than paint the wrong pair once. Once painting begins the design is committed, though; paint on leather can't be undone.

How does payment work?

Orders are confirmed over WhatsApp, and payment is arranged before painting begins. Message us and we'll walk you through the current options for Pakistan and for international orders.

What happens to my design afterwards?

It stays yours in the way that matters: we don't repaint it for anyone else. We may photograph the finished pair for our gallery and social channels — if you'd rather we didn't, say so and we won't.

Shipping & care

Do you ship internationally?

Yes — we ship worldwide with careful protective packaging, and across Pakistan with tracked domestic couriers. Duties and import charges outside Pakistan are set by your country, not by us.

How do I clean them?

Wipe gently with a damp cloth. Avoid machine washing and prolonged soaking. Every order ships with a care card.

Are they waterproof?

Every pair is sealed with a waterproof finish, so rain and splashes are fine. We'd still avoid submerging them or putting them through a wash cycle — no sealer survives that.

What if the artwork is damaged?

If the artwork chips, cracks or peels under normal wear within 30 days of delivery, we repair or repaint the affected area free of charge — you only cover shipping to the studio. Anything wrong on arrival is fixed entirely at our cost. Past 30 days, send us photos and we'll tell you honestly what can be restored.

Something we didn’t cover?